PRIVACY POLICY

1. Information We Collect

  • We may collect personal information from you when you:

  • Book an appointment or treatment

  • Subscribe to our newsletter or promotional emails

  • Contact us via phone, email, website forms, or in person

  • Participate in surveys, promotions, or contests

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Appointment history and preferences

  • Payment details (processed securely via third-party providers)

2. How We Use Your Information

Your information may be used to:

  • Provide and manage your appointments and services

  • Communicate updates, confirmations, and promotions

  • Improve our customer service and spa offerings

  • Comply with legal and regulatory obligations

We will only use your personal information for the purpose it was collected and will not use or disclose it for any other purpose without your consent unless required or authorized by law.

3. Consent

By providing personal information to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us at info@thesparoom.ca.

4. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. This includes physical, administrative, and technical safeguards.

5. Third-Party Services

We may use third-party service providers to help us operate our business (e.g., booking systems, email marketing, or payment processing). These providers are only given the information necessary to perform their function and are required to protect it appropriately.

6. Your Rights

  • You have the right to:

  • Access the personal information we hold about you

  • Correct any inaccuracies in your personal information

  • Withdraw consent to the use of your personal data (subject to limitations)

To make a request, please contact us at info@thesparoom.ca.

7. Cookies and Website Usage

Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You can choose to disable cookies in your browser settings, though this may affect your use of some site features.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this policy, please contact:

The Spa Room

569 Mill St, Port Elgin, ON N0H 2C0

📧 info@thesparoom.ca