TERMS OF SERVICE

🎁 GIFT CARD REDEMPTION POLICY 🎁

Effective Immediately – Goodwill Notice

Dear Customers,

As the new owner of this business, I’m choosing to honor gift cards issued prior to my ownership as a gesture of goodwill — even though I am not legally responsible for them.

Please review the updated policy carefully:

⸻

✅ HOW YOU CAN USE YOUR GIFT CARD:

100% VALUE APPLIES TO:

Select retail products

Steam Shower sessions and Sauna sessions

50% VALUE APPLIES TO SELECT SERVICES:

  • Basic Manicure & Pedicure (no gel or acrylic)

  • Basic Facials

  • Relaxation Massage

  • Booty Treatments

  • Back Facials

  • Body Scrubs

  • Waxing ( no sugaring)

⸻

⚠️ IMPORTANT CONDITIONS:

  • Must present the physical gift card

  • Valid for 3 months only (until September 17, 2025)

  • Please note you may only use one gift card per visit/service

  • No exceptions to this policy

  • Please be kind to our staff

⸻

This approach ensures fairness for all while acknowledging the history of the business.

Thank you for your understanding and continued support. We appreciate your patience while we make this transition.

Warm regards,

The Spa Room

Effective Date: July 10th, 2025

Welcome to The Spa Room website, located at https://www.thesparoom.ca (the “Site”). By accessing or using our Site and services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. Use of Website

This Site is intended for personal, non-commercial use. You agree to use the Site lawfully and respectfully, and not to engage in any activity that could harm, disrupt, or interfere with the operation of the Site.

2. Services and Appointments

All spa services are subject to availability and must be booked in advance. We reserve the right to refuse service to anyone at our discretion. Cancellations or rescheduling require a minimum of 24 hours’ notice to avoid potential fees.

3. Pricing and Payments

All prices listed are in Canadian dollars and are subject to change without notice. We accept various payment methods in person. Payments for services and gift cards purchased online or in-person must be made in full at the time of service unless otherwise agreed upon.

4. Gift Cards

Gift cards are non-refundable and cannot be exchanged for cash. Lost or stolen gift cards will not be replaced. Please treat them as cash. Please see our gift card redemption policy for information on gift cards purchased through the prior business owner.

5. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

6. Intellectual Property

All content on this Site, including images, text, logos, and design, is the property of The Spa Room and may not be used, copied, or reproduced without our prior written consent.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these sites and encourage you to review their terms and privacy policies.

8. Limitation of Liability

To the fullest extent permitted by law, The Spa Room shall not be liable for any damages resulting from your use of, or inability to use, the Site or our services.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the Site following any changes constitutes acceptance of those changes. The most current version will always be available on this page.

10. Contact

For questions regarding these Terms, please contact us at:

The Spa Room
569 Mill St, Port Elgin, ON N0H 2C0
Email: info@thesparoom.ca